Need Help or Have a Question?
Find quick answers to some of our most common questions by exploring the categories below.
General Questions
Some of the most frequently asked questions in the general category.
How do I check my dues?
Sign in to the myUA740 desktop & mobile app by clicking here, or you can also call the Union Office.
How do I submit a claim?
Submit claims, check the status of your claims, view your claims history, and more through your benefits portal, myManion! Visit www.mymanion.com or download the mobile app to get started.
How can I apply for a course?
View course offerings and apply online through your member portal, myUA740. Sign in to your member portal online at www.myualocal740.ca or through the app, click on Training, and then click on Course Offerings. Click on a category to explore our course offerings and apply if you are interested!
Are my welding tickets expired?
CWB weld tickets expire 2 years from date of issue.
ASME weld tickets expire 6 months from the date of issue. If a weld is struck under a government permit on either one of these tickets using the process of TIG AND Stick, the expiry date for all of the ASME tickets you hold are extended for 6 months. If a weld is struck under a government permit using only one process, the expiry date for that ticket only is extended for 6 months.
If you still have questions about welding ticket expiry, please contact our Welding Shop.
What are the perks of being a member of UA Local 740?
Better wages, better working conditions, better hours, and being involved in a community of likeminded brothers and sisters.
What are your hours of operation?
Summer Hours: Monday to Thursday from 7:30am – 4:30pm
Friday 7:30am – 1:00pm
*Summer hours start the week before May 24th weekend and end after Labour Day.
What does it mean to be a UA Member?
UA members are the leading professionals in the piping industry. The best trained, the safest, and our work is second to none. We get the job done the way it was meant to be done: on time, safely, and with the quality to stand the test of time.
What is UA Local 740’s jurisdiction?
UA Local 740’s jurisdiction encompasses all of Newfoundland Labrador.
Union Office
Some of our most frequently asked questions as it relates to the union office.
When do calls get posted to myUA740?
Calls will be posted online at myUA740 and will remain there from 4:30pm to 9am Newfoundland time. Be sure to check once daily during this time frame.
Alternatively, you can call the jobline at: (709) 747-8428
Note: Access to myUA740 and the jobline is restricted to UA 740 members only.
How does the jobline work?
The jobline number is: (709) 747-8428
Call the jobline once daily between 4:30pm and 9am Newfoundland time to check for job postings.
If there are no jobs, the message will say so.
If jobs are posted, the message will include the:
– job number
– trade and level
– amount of manpower required
– company and location
– other details related to the manpower request
To apply, leave a message with your name, phone number, and the job number(s) you’re interested in.
If you’ve applied online, don’t use the jobline to apply again.
Note: Access to the jobline is restricted to UA 740 members only.
Why does my position change on the list?
Your position on the list can change for many reasons, like members taking calls, going back on the list after temporary work, canceled calls, getting journeyperson status, retiring, moving to a new area, going inactive, or being expelled. All these factors can affect where you stand.
Do I need to call the Union Office when I get laid off?
Yes. It is your responsibility to call in and inform us you have been laid off. You must call in within three business days, otherwise, you will be placed on the list as of the day you call in. If you get laid off after business hours or on the weekend, you can leave a message on the answer machine.
If I update my address at the Benefits Office, does it update at the Union Office?
No. The Union Office and Benefits Office are separate departments. You are responsible for updating your address or contact information in both places.
You can update your address at the Union Office online through myUA740. Please sign in and click on ‘My Account’.
If you cannot access myUA740, please contact the Union Office.
How do I know what mailing address or contact information I have on file at the union office?
You can view and update your mailing address or contact information online through myUA740. Please sign in and click on ‘My Account’.
If you cannot access myUA740, please contact the Union Office.
Can I check the status of my union dues online?
Yes! Please sign in to myUA740.
How can I find out more information about upcoming work or get an update on a current union event?
Members are encouraged to attend the monthly meetings for updates on upcoming work or current union related events. Please check the monthly meeting schedule on myUA740.
I have an important issue I need to discuss with someone at the union office, who do I contact?
You can find general contact information on our contact page. Please contact the appropriate department for your issue, your inquiry will be directed where it needs to go. Members experiencing urgent union related issues should contact their Business Manager or Business Agent.
How does the jobline work?
To ensure you don’t miss a job posting, please call the jobline once daily between the hours of 4:30pm and 9:00am Newfoundland time. If there are no jobs posted the message will state that there are no jobs posted.
If a job or jobs are posted the message will list:
The job number and:
– the amount of manpower required, the trade, and level
– the company and location
– other specifications related to the manpower request
Please leave a message with your name, phone number, and job number or numbers you are applying for.
Example:
Job number 1234:
– 4 journeyperson plumbers
– Example Company in Example Place
– This is a nightshift, 14/7, must have an example ticket.
Job number 5678:
– 2 journeyperson plumbers
– Example Company in Example Place
– This is a dayshift, 14/7, must have an example ticket.
If interested in both, your message would be:
My name is John Smith, phone number 123-4567, job numbers 1234 and 5678.
Please only leave one message, multiple messages take up space and could possibly prevent other members from being able to leave a message.
When is the jobline open?
The jobline (709-747-8428) is open between 4:30pm and 9:00am daily Newfoundland time.
How do I apply for a job if I do not have computer access?
Call the jobline (709-747-8428) to apply! To ensure you don’t miss a job posting, please call the jobline once daily between the hours of 4:30pm and 9:00am Newfoundland time.
Can I apply for more than one job?
Yes! If you do not apply for a job you will not be eligible for that job.
I think I am getting laid off today, can I call and put my name back on the list?
No. You must be finished working and actually notified by the company that you have been laid off before you can call to put your name on the list.
I was laid off this weekend and there is a call to the board, can I apply for it?
Yes!
First, call the union office and leave a message letting us know you have been laid off. Please state your name, company you were working for, your lay off date and last day of work, and that job duration. Do not skip this step! If you skip this step we will assume you are still working and not eligible to apply.
Next, call the jobline (709-747-8428) and leave a message as instructed.
I have been laid off and called to put my name back on the list. A job has been posted but I am unable to apply online. What do I do?
Call the jobline (709-747-8428) to apply!
I just got laid off and I have called in to put my name back on the list, can I find out my number right away?
No, this is not an automatic process.
I just received my journeyperson status, what do I do?
Congratulations!
Please provide the union office with a copy of your red seal and/or pocket card. You can send us a clear picture by email, text, or mail, or you can drop by the office and we will take a copy.
If you do not have your red seal yet but you have received an email indicating you have passed your journeyperson exam, you can forward us that email. We can get the process started while you are waiting for your red seal.
We need your current membership card back so we can get your status changed at head office and have a new card made for you. This process could take several weeks when we receive your new card it will be mailed out to you.
You will be moved from the apprentice list to the journeyperson list. Your number will not be the same. You are placed on the journeyperson list as of your last day of work.
I am an apprentice and I haven’t logged off my hours in a long time/don’t have any new hours to log off, should I wait until I get more hours before I contact the government?
No, even if you haven’t been working make sure to keep regular contact with your program development officer (PDO) to ensure your apprenticeship doesn’t get cancelled. http://www.aesl.gov.nl.ca/app/contact.html
I haven’t logged off my hours in a long time and my apprenticeship has been cancelled! Am I still an apprentice with the union? What do I do?
You are still a member of UA 740, however, your apprenticeship needs to be registered with the government for several reasons. Contact your program development officer (PDO) ASAP to resolve this issue. http://www.aesl.gov.nl.ca/app/contact.html
I have upgraded to a higher apprenticeship level, do I need to notify the union office?
Yes. In order to upgrade you in our system, we need proof. Please provide us with a copy of your status letter from your program development officer (PDO).
If a company contacts me and says I have been name hired can I go ahead and start working without hearing from the union office?
Absolutely not. You cannot go to work without hearing from the union office first.
There was a call posted last night and I am wondering if I got it. Should I call and ask?
No, please do not call. You are tying up the phone lines and causing us to take longer than necessary to fill the call. If you are the member we are trying to contact we will call you with the numbers we have on file.
Why does my position increase or decrease on the list?
Your position can increase or decrease for many reasons. People taking calls, going back on the list after short-term work, cancelled calls, members receiving their journeyperson status, retiring, moving to a different area, going on the inactive list, and members expelling will all affect your position on the list.
Why didn’t my position move on the list if there was a call on the board last night?
This is not an automatic process, please give us time. You will not move on the list if the call was for a different trade/level than you, if the person who took the call was from another area, or if you did not bid on the job and the person who got it was after your position on the list.
Do you know when a call is coming in?
No, we are not given any prior notice.
I heard there was a call into the hall, should I call and ask?
No. There is no benefit to calling in and asking.
When do calls get posted to the board?
No matter what time a call comes in they will be posted to the board and will remain there from 4:30pm to 9am the next day. Always check the board once every day between 4:30pm and 9am.
How do I apply for a job?
There are two ways to apply for a job if there has been a call posted to the board: you can apply online or phone the jobline (709) 747-8428. If you apply online you do not need to call the jobline (and vice-versa), they have the same information and multiple bids do not give any advantage. Always check the board once every day between 4:30pm and 9am.
I need to send paperwork to the union office but you are closed.
You can email or fax if we do not require an original copy. You can mail or use our drop box (located to the right of our main doors) if we require an original copy.
How can I pay my union dues?
For your convenience, we offer several ways to make your monthly union dues payments.
- Online (we accept Visa or MasterCard)
- Phone (we accept Visa or MasterCard) (709) 747-2249
- On location at the union office (we accept debit, Visa, MasterCard, cash, or cheque)
Street Address:
48 Sagona Avenue
Donovan’s Industrial Park
Mount Pearl, NL
A1N 4R3
Mail (we accept cheque or money order)
Mailing Address:
UA Local 740
P.O. Box 547
Centennial Square
Mount Pearl, NL
A1N 2W4
To avoid reinstatement fee charges, ensure your dues do not exceed 3 months arrears.
I am working as a travel card right now, do I still need to pay dues to my home local?
Yes, you must continue to pay all financial obligations to your home local to remain a member in good standing. Please refer to section 218 subsection F in the UA Constitution.
I called and got no answer, should I keep calling until someone picks up?
No, please leave a message and we will return your call as soon as we can!
I am currently working through UA Local 740, why did I receive a statement saying I owe dues and should I ignore it?
Do not ignore it. Whether you are working or not, payment of your union dues is always your responsibility. There are many reasons why you received this statement, for clarification contact the union office.
Training Centre
Our most common frequently asked questions as it relates to the training center.
What types of programs and courses does the Training Centre offer?
We offer a variety of options, including entry-level apprenticeship programs, advanced apprenticeship programs, post-journeyperson courses, specialty courses, and safety training courses.
Are the entry level apprenticeship programs open to the public?
Yes, they are! To find out more, please click here.
What safety tickets are necessary to work in Newfoundland?
Safety ticket requirements vary based on the specific job and company. The most common tickets needed for work in Newfoundland include:
- WHSCC Fall Protection
- WHSCC Confined Space
- Aerial Lift Training
- WHMIS (GHS-2015)
What forms and applications does an apprentice require to work?
There are different forms and applications depending on if you are working or planning to work in Newfoundland or as a travel card in other provinces. Please visit our Apprenticeship Resources page for more information.
Who do I contact regarding post-journey training?
Please email Beverly @ bducey@ualocal740.ca or contact the Training Centre.
Who do I contact regarding safety training?
Please email training@ualocal740.ca or contact the Training Centre.
What safety certificates do I need to work in Ontario?
Safety ticket requirements are completely dependent on what a company requires you to have for that particular job. Check with the destination local for specific requirements. We offer the following courses specifically for working in Ontario:
1. Working At Heights Ontario (WAH) (1 day)
2. Ontario Worker Health and Safety Awareness in 4 Steps
– Online course, please contact the training department for more information.
3. WHMIS (GHS-2015)
– Online Course
– This is the Newfoundland version and it is acceptable in Ontario but the issue date must be less than one year prior to your date of dispatch in Ontario.
What safety certificates do I need to work in Alberta?
Safety ticket requirements are completely dependent on what a company requires you to have for that particular job. Check with the destination local for specific requirements. We offer the following courses specifically for working in Alberta:
1. OSSA Fall Protection (1 day)
2. OSSA Confined Space (1 day)
3. OSSA Elevated Work Platform (1 day)
4. CSTS-09 UPGRADE (Online Course)
What safety tickets should I have?
Safety ticket requirements are completely dependent on what a company requires you to have for that particular job.
We offer a variety of safety training, don’t miss out on job opportunities because of lack of certification! We recommend you get certified for all safety tickets and keep them up-to-date.
What entry level apprenticeship programs does the Training Centre offer?
Plumber, Steamfitter/Pipefitter, and Sprinklerfitter.
Benefits Office
Answers to some of our most common questions related to the benefits office.
Where can I check what coverages are available to me?
We encourage members to review the Benefit Details of your Health Plan so you are aware of the coverages available to you. Alternatively, your Benefit Booklet is available for you to view, print, or download under Member Resources.
I lost my benefit card, can I get a new one?
Yes, please contact the plan administrator to request a new benefit card. Alternatively, a digital version of your benefits card is available through your benefits portal, myManion.
How do I check on the status of a claim?
You can check the status of your claims online through your benefits portal, myManion, or by contacting the Manions Claims Processing Centre.
How can I self-pay?
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How do I use the Workplace Clinic Scheduler?
Step One: You have 3 options to open the Workplace Clinic Scheduler Page
- Click on the Workplace Clinic Scheduler box in the email or on our website under News & Events, or
- Clink on this link: https://rxappt.mhcsi.ca/Home/CorporateWellness
Step Two: Once the page is open, enter the code for your area and click
- UA Training Centre Clinic (Mount Pearl) Code: 5bG8e
- Mount Peyton Hotel Clinic (Grand Falls) Code: k1W4z
- Greenwood Inn & Suites Clinic (Corner Brook) Code: iveyL

Step Three: Select your Province and Appointment Type then click Next
- Newfoundland
- Flu Shot-Offsite

Step Four: Select the City by clicking on the down arrow after –Select City–. It should give you the selection for the city based on the code you entered at the beginning. Once you have selected the city, click Next.

Step Five: Click on the box for your location

Step Six: Select the Appointment Date (Oct 26th) and the Appointment Time that best fits your schedule.

Step Seven: Enter the information requested in each box, click in the box “I Agree” for the Terms and Conditions, and then click on Book Appointment.

If you wish to book another appointment, click on the Book Another Appointment box.
What if I don’t remember my login ID?
Please contact the benefits office and request your login information. Your login ID and temporary
password will be emailed to the email address on file.
What is my benefits online account password?
If you have your login ID but cannot remember your password: go to the login page, click on ‘forgot
your password, and follow the instructions.
Where do I find my certificate number?
You can find it on your benefit card or your online account. In most cases, it is your union card number.
Welding Shop
Some of our most frequently asked questions related to the welding shop.
How long are my ASME weld tickets good for?
They expire 6 months from the date of issue.
If a weld is struck under a government permit on either one of these tickets using the process of TIG AND Stick the expiry date for all of the ASME tickets you hold are extended for 6 months.
If a weld is struck under a government permit using only one process the expiry date for that ticket only is extended for 6 months.
Should I do a check test before my CWB ticket expires?
Yes. Check tests require less material, work, and time.
What happens if I don’t do a check test and my CWB ticket expires?
You will have to retest to get it again.
Where is my log book?
Your log book is kept in the welding shop unless you take it. If you take your log book it is your responsibility.
How else can I find out if my welding tickets are expired?
You can send a message using the welder inquiry form on the welding shop page, or contact the welding shop.
Should I provide the welding shop with tickets I obtained outside of the welding shop?
Yes. We can’t keep your information up-to-date if we do not have your information.
Can I be dispatched for work if I don’t have the tickets required for the job?
No.
When does ASME weld testing take place?
The weld testing schedule is updated periodically on the welding shop page. Click here to view it.
ASME weld testing is usually every second Thursday. Email Bob O’Neill or contact the welding shop to make an appointment.
What happens if I don’t do a check test for my ASME tickets and they expire?
If your tickets expire you will have to retest for each individual ASME ticket.
When does CWB weld testing take place?
The weld testing schedule is updated periodically on the welding shop page. Click here to view it.
CWB testing only takes place one Wednesday out of the month. Email Bob O’Neill or contact the welding shop to make an appointment.
What happens if I don’t do a check test for my CWB ticket and it expires?
You will have to retest to get it again.
Is it beneficial for me to do a check test for my CWB ticket before it expires?
Yes. Check tests require less material, work, and time.
How long is my CWB ticket good for?
Expiry dates are on your card, CWB expires 2 years from date of issue.